Frequently Asked Questions
Everything drivers ask about the Luxy bot, ride automation, filters, security, and pricing.
About the Bot
What is LuxyBot?
LuxyBot is a Luxy bot that automatically monitors ride offers on the Luxy platform and auto-accepts the ones matching your filter rules. It runs 24/7 and reacts in under 300 milliseconds.
How fast does the bot grab Luxy rides?
The bot accepts matching rides in under 300 milliseconds — typically before other drivers even see the offer appear in the app.
Do I need to keep the app open?
No. LuxyBot runs independently in the cloud. You do not need to keep any app open. The bot monitors and catches rides regardless of your phone or browser state.
Is LuxyBot the same as a ride grabber?
Yes. "Luxy bot", "Luxy grabber", and "Luxy automation" all describe what LuxyBot does — it grabs rides automatically based on your rules.
Filters & Scheduling
What filters can I set?
Price floor, maximum pickup distance, allowed pickup/drop-off zones, vehicle class, active hours, blackout windows, and no-go areas. All filters are combined with AND logic.
Can I change filters while the bot is running?
Yes. Changes apply immediately. The next ride offer will be evaluated against your updated rules with no restart required.
Does the bot respect my schedule?
Yes. Set active hours, off days, and blackout windows. The bot only auto-accepts rides during times you are available.
Will the bot double-book me?
No. Conflict detection checks your existing accepted rides before accepting a new one. Overlapping rides are automatically rejected.
Security & Privacy
Is my Luxy account safe?
Yes. Your credentials are encrypted in transit (TLS) and at rest (AES-256). We use least-privilege access and never store your password in plain text.
Do you store my credit card?
No. We do not store, process, or have access to any card details. Payment processing is handled through secure third-party providers.
Can I revoke access?
Yes. You can disconnect your Luxy account from LuxyBot at any time through your dashboard.
Pricing & Billing
Is there a free trial?
Yes. 2 full days with all features, no credit card required.
Can I cancel anytime?
Absolutely. No lock-in, no cancellation fees. Cancel from your dashboard.
What plans are available?
Free Trial (2 days), Standard (€250/month) and Pro (€400/month). See our pricing page for details.
Still Have Questions?
Reach out to us or start your free trial to experience LuxyBot firsthand.